For the Public

If you have received unsolicited or unwanted phone calls and you believe that an iCall user is responsible for placing those calls, please complete the automated "iCall Do Not Call" process to have your phone number permanently blocked. By adding your phone number to the iCall Do Not Call list, no user of our free services will be able to place calls to you.

Adding your number to this list does not prevent paying users of consumer grade iCall services, Wholesale Carrier customers, Developer Product users or Small Business services from contacting you.

If you believe that a user of any iCall paid or premium service is violating the Federal Do Not Call laws, please file your complaint directly with the FCC at the following URL: http://esupport.fcc.gov/complaints.htm.

For Law Enforcement

iCall receives many requests for assistance from law enforcement. iCall cooperates with law enforcement ONLY when the following procedure is followed. Due to the volume of requests, if you have submitted a request and have not received a response, most likely you did not follow this simple procedure.

1) All correspondence must be directed to

2) In the event of a life or death situation (e.g. bomb threat, kidnapping) we will provide information to government agencies with a request from a verifiable government e-mail address. You must include a description of the situation and the phrase "This is a life or death situation" in your e-mail.

3) If the investigation is not surrounding a life threatening situation (e.g. harassment, prank calls, divorce, financial investigation) then we require a subpoena signed by a judge specifying exactly what information to provide.

Please note that most iCall users share a common telephone number. Accordingly, when making the request please include both the number of the caller AND the recipient number along with date and times of calls.

For Attorneys

iCall receives many requests for assistance from attorneys. iCall cooperates with attorneys ONLY when the following procedure is followed.

1) All correspondence must be directed to

2) You must provide a subpoena signed by a judge specifying exactly what information to provide. iCall does not respond to unsigned subpoenas.

3) If the case is a civil matter your request will not be fulfilled until we receive your payment of $150.00 per request. This fee is assessed even if there are no records relating to your request. A single subpoena is considered to be one request no matter how many individual information requests are contained in that subpoena. In criminal cases iCall does not demand a fee.

Payment must be made via certified check and may be mailed or hand delivered to: iCall Legal, c/o GPG SL iCall Investment, LLC, 5910 N. Central Expressway STE 200, Dallas, TX 75206.

Please note that most iCall users share a common telephone number. Accordingly, when making the request please include both the number of the caller AND the recipient number along with date and times of calls.