For Consumers

If you have received unsolicited or unwanted phone calls and you believe that an iCall user is responsible for placing those calls, please complete the automated "iCall Do Not Call" process to have your phone number permanently blocked. By adding your phone number to the iCall Do Not Call list, no user of our free services will be able to place calls to you.

Adding your number to this list does not prevent paying users of consumer grade iCall services, Wholesale Carrier customers, Developer Product users or Small Business services from contacting you.

If you believe that a user of any iCall paid or premium service is violating the Federal Do Not Call laws, please file your complaint directly with the FCC at the following URL: http://esupport.fcc.gov/complaints.htm.

For Law Enforcement

In order to request information relevant to your case, we require that you provide a subpoena. In order to expedite your request, please provide specific details in the subpoena that will allow us to provide you with the information required.

We take consumer privacy very seriously, as such iCall does not respond to requests by non-government officials or to requests by government officials who have not provided a verifiable subpoena obligating iCall to provide information.

If your matter is of a life or death nature, please call our headquarters at (214) 377-3111 and one of our staff will assist you with expediting your request.